Training and Support for
Instant Health Data (IHD)

When our customers are successful, we are too. Our talented team of
healthcare researchers, data scientists and engineers are here
to enhance your skills.

IHD Training

Whether you need just a few training sessions or one-on-one help on a continual basis, we’ll make sure you have the knowledge to get the most out of IHD.

On-Site Trainings

IHD experts join your team on-site for trainings that we customize to your skill levels.

Virtual Trainings

We are constantly connecting with users for customized online trainings. Because the sessions are virtual, it's easy to set up a training whenever you need skills boost.

Certification Program

No matter your level of experience, you can attend our online Foundations training, which quickly orients you to our platform so you can run your first analysis effectively.

Customer Support

Our definition of support extends far beyond the notion of fixing something that’s broken. We want you to feel energized by your interactions with us, ready to apply what you have learned.

Instant Access to Experts

Talk directly to IHD experts via chat. Our team averages just 5 minutes to respond and receives a 4.8/5 rating from our customers.

Strategic Account Support

All customers have biweekly check-ins with account managers and receive monthly reports on usage.

Staff Augmentation

Receive help from one of our expert analysts, all of whom bring both statistical expertise and observational research experience.

Ready to speak to a team member about IHD?


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Data Science

Enhance your analyses with the power of machine learning.